In a story on VoIP Planet, Gerry Blackwell provides a case study of the implementation of OnState’s Virtual Call Center at CyberDefender Corp., an Internet security software and services firm. CyberDefender’s new director of customer service, Jose Martinez, investigated a few solutions, including traditional Panasonic and Nortel automatic call distribution (ACD) systems. But in the […]
Tag Archives | Voice 2.0
Over the past three days there has been a continuous stream of presentations that provide insight into a wide range of issues, opportunities and perspectives in the IP-based communications space going forward. While there will be more posts covering individual presentations, it’s worth taking time to mention a few highlights: Most innovative, outside-the-box, presentation: Ge […]
Tomorrow morning I’ll be heading out to San Francisco for eComm 2009. Kudos to organizer Lee Dryburgh, who on his own initiative and at his own personal risk, launched this event last year. Late last week Lee was able to announce that registrations had surpassed last year’s attendance. Attendees should come away with not only […]
Last day to register today for Regular Pricing; Late pricing applies for registrations after Feb.17, 2009. Enter “one touch” for a 20% discount. Two weeks ago eComm 2009 organizer Lee Dryburgh observed that: With the heavy backdrop of economic doom and gloom everywhere I’d been finding it ever more strange that virtually every company I […]
At VON Canada 2005 I first met Stuart Henshall, the founder of Skype Journal; this Canadian VON event attracted bloggers from across North America. It was the only North American opportunity to hear Skype founder Nicklas Zennstrom personally while he was in legal limbo in the U.S. Later that year I was asked to write […]
At CES 2009 COO Scott Durchslag spoke about “liquid communications” and “Skype Wherever, Whenever”. InnerPass has developed a business-class hosted document management system; they have been marketing it via private label to over 3000 businesses or project teams on several continents.Over the past year the InnerPass team has developed a Skype Extra application that introduces […]
CalliFlower: iotum rebrands its Free Conference Call service with a focus on a rich user experience not only for conference call moderators but also for participants. Value-add in the Web 2.0 world comes primarily through the user interface. There’s a plethora of great technology innovation happening out there. But it’s becoming acknowledged that ease of […]
The past week has provided an opportunity for all the nay-sayers and pessimists to say “I told you so”. But many bloggers have followed on Jeff Pulver’s lead with I Come to Praise Skype, not to Bury Them. Alec Saunders: Stop Wringing Your Hands. Skype is a Huge Success: No, Skype isn’t a failure. By […]
Over the past three weeks I have had the opportunity to attend the Skype sessions at the eBay-Skype Developers Conference, to meet with and/or interview several Skype Software Business Solution Partners (product reviews forthcoming), and to spend a day at eBay Live – especially in the exhibit area. Out in the blogosphere, especially via posts […]
Alec Saunders, of iotum, Talk Now and Voice 2.0 Manifesto fame, has written one of his high level overview posts, Aikido, Retreat or War. What’s Your Microsoft Strategy? Alec brings a unique perspective to the table because he has moved from being a program manager within Microsoft when their real time communications strategy was in […]
Get Email Updates (It’s Free!)
Skype Reference Guide
- Skype Features
- Case Studies
- Skype In Business
- Skype for Business
- Hosted Services
- BlackBerry KEYone – An Security Enhanced Android Phone May 31, 2017
- A Tale of Two BlackBerry’s May 31, 2017
- Returning to Blogging May 30, 2017
- Experience Skype to the Max: 2nd Edition March 17, 2015
- BlackBerry Classic–Beyond The Power of the Keyboard Upgraded December 17, 2014
- FREETALK® Everyman USB Headset for Skype: Not “Just Another Headset”! August 14, 2009
- Coming “Real Soon Now”: Skype for iPhone over 3G February 3, 2010
- Skype’s SILK Codec: Working Towards Adoption as a Standard March 11, 2010
- SILK: Skype’s New Audio Codec Sets New Performance Standards for Voice Conversations February 3, 2009
- Skype Everywhere: Nokia and Skype Announce Ongoing Partnership February 17, 2009
- RIM: A Phoenix Emerging from its Ashes | 2 Sides 2 Everything: [...] Courtney writing on his blog (https://voiceo...
- RIM 1 of likely companies to fold next year - Page 2 - BlackBerry Forums at CrackBerry.com: [...] however, BB10 is the sign of a rebirth. ...
- “Skype Has Stopped Working”: Another Service Interruption | Voice on the Web: [...] Skype Login Disruption Update: User Friendly...
- Skype With Your Doctor: Risk vs. Reward —C3Social Social Media Consulting Milwaukee & Chicago C3Social: [...] Even with a signed disclaimer for treatment,...
- Whither Skype Extras Today? Withered? | Voice on the Web: [...] the Extras publishers were acquired; for ins...
- Conservatives proving they are losers beyond the election. I want my MP to be able to remain healthy. https://t.co/ll0jD4SCe3 08:13:14 AM October 21, 2021 from Twitter for iPad ReplyRetweetFavorite
- ParaOlympics https://t.co/gWBDqIWU8Z 07:54:47 AM October 02, 2021 from Twitter for iPad ReplyRetweetFavorite
- @pederson_cole @Mikeggibbs It’s on Walker’s Line north of 403. 01:09:51 PM August 13, 2021 from Twitter for iPad in reply to pederson_cole ReplyRetweetFavorite
- RT @EricaEhm: To be clear, I trust science. I am 100% grateful for vaccines. To all those trying to attack me and my beliefs, you’re wast… 11:52:16 PM July 25, 2021 from Twitter for iPad ReplyRetweetFavorite
- RT @CheriDiNovo: YES July 14: Students should be required to be vaccinated as they always have been for measles etc. The only difference is… 12:19:07 PM July 15, 2021 from Twitter for iPad ReplyRetweetFavorite
- RT @BogochIsaac: It is now open season for #COVID19 vaccination in Ontario. Everyone 18+ is eligible to book anywhere in the province. Fa… 08:18:45 AM May 18, 2021 from Twitter for iPad ReplyRetweetFavorite
- No Tweets Available