Over the past few months, announcements have been few and far between with respect to Skype product news. But at the same time I have often discussed Skype’s restructuring moves; the first official disclosure of a restructuring was disclosed in our September interview with Skype’s new President Josh Silverman. Well it appears that Josh has […]
Tag Archives | Skype Partner Program
Another Skype Partner Acquired: VAPPS Goes to Citrix
We have often reported on HiDef Conferencing as a leader in high quality voice conferencing. It’s a service built around servers that specialize in connecting up to 500 conferencing participants from either the PSTN or Skype, and managing the call participants’ level of participation. Should a participant be connected by Skype, they will hear all […]
Skype Journal Interviews Josh Silverman: The Way Ahead – Markets
This is the fourth in a series of posts resulting from an interview a week ago Friday with Josh Silverman, Skype’s recently appointed President. In this post we talk about addressing the small-to-medium business market as well as various geographical markets. Over its five years, Skype has built up, almost totally virally, a significant base […]
Will “Free” Remain a Key Feature of VoIP Services?
A little sanity moving into the blogosphere? Local blogging colleague Mark Evans1, in a post earlier today, “The Wonderful World of Web 2.0 Whining”, comments on the demands for seven nines reliability and unlimited support from “free” services: It’s bad enough no one wants to pay for anything, but the expectations placed on free services […]
OnState Launches “Total Solution” Offering for Customer Contact Center for Skype
OnState Communications have been evolving their Skype-based on-demand call center offering over the past year. Launched a year ago to provide basic voice contact, they added an “open” chat capability last summer. As a result call center agents could communicate with prospective or current customers via Skype, PSTN and/or chat sessions (and could escalate chat […]
Predictions? Wish List? What’s In Store for 2008..
Having reflected on Skype’s accomplishments in 2007 and some of the more interesting devices and technologies that have crossed my way, now for my projections for 2008. (In the interest of enhanced objectivity — not that I can be totally objective — I have yet to read Phil’s 37 Sketchy 2008 Skype Predictions or Andy’s […]
A Primer for Skype’s Direction – Skype’s Extras Gallery and Developer Partner Program
This is the fourth post in a series summarizing the current state of Skype’s ecosystem and providing a perspective on the assets in place for a new CEO to run with. Getting to the Present Alec Saunders’ Voice 2.0 Manifesto talks about Applications as the value creators in a Voice 2.0 world. Once again Skype […]
Additional Links on Skype’s Potential
The past week has provided an opportunity for all the nay-sayers and pessimists to say “I told you so”. But many bloggers have followed on Jeff Pulver’s lead with I Come to Praise Skype, not to Bury Them. Alec Saunders: Stop Wringing Your Hands. Skype is a Huge Success: No, Skype isn’t a failure. By […]
Dawn of the Mashup Age IIa: And the North American Mashup Competition Winner Is ….
Two weeks ago, it was announced that PamFax, with its ability not only to fax a document but also work through the Skype Extras Publishing Platform to collect revenues, was the winner of the European Mashup competition as well as the worldwide winner. Thursday afternoon at a Skype Developer Event in San Jose, a mashup […]
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