In a story on VoIP Planet, Gerry Blackwell provides a case study of the implementation of OnState’s Virtual Call Center at CyberDefender Corp., an Internet security software and services firm. CyberDefender’s new director of customer service, Jose Martinez, investigated a few solutions, including traditional Panasonic and Nortel automatic call distribution (ACD) systems. But in the […]
Tag Archives | IM applications
Voxeo has as its tagline “the fastest growing voice platform company”; however, with today’s acquisition of IMified, “the world’s largest hosted instant messaging application development and deployment platform”, Voxeo has become a more encompassing, “fastest growing” conversation platform company. Complementing Voxeo’s widely respected provisioning and support of hosted voice applications, this acquisition recognizes the increasing […]
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- BlackBerry KEYone – An Security Enhanced Android Phone May 31, 2017
- A Tale of Two BlackBerry’s May 31, 2017
- Returning to Blogging May 30, 2017
- Experience Skype to the Max: 2nd Edition March 17, 2015
- BlackBerry Classic–Beyond The Power of the Keyboard Upgraded December 17, 2014
- FREETALK® Everyman USB Headset for Skype: Not “Just Another Headset”! August 14, 2009
- Coming “Real Soon Now”: Skype for iPhone over 3G February 3, 2010
- Skype’s SILK Codec: Working Towards Adoption as a Standard March 11, 2010
- SILK: Skype’s New Audio Codec Sets New Performance Standards for Voice Conversations February 3, 2009
- Skype Everywhere: Nokia and Skype Announce Ongoing Partnership February 17, 2009
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