Tag Archives | Cross-Platform

Tungle.Me 2.0 – Meeting Acceleration Through Participant Aggregation

By Jim Courtney on May 4, 2010

Over the past two years I have been occasionally reporting on Tungle, the meeting accelerator that facilitates scheduling meetings and conference calls. Tungle’s goals as a service are: bring down barriers, such as different calendar programs, between companies and work teams share availability (Busy/Free status only) respect privacy and user control In summary Tungle wants […]

OnState Builds Out Its Call Center Platform Adding Value Through IP-based Services

By Jim Courtney on December 16, 2009

In two separate press releases over the past two days, OnState Communications has broadened the scope of its call center offering and made it more readily accessible to businesses without internal IT and communications support. In the first press release Monday, OnState announced the addition of the Yuuguu screen sharing service that provides call center […]

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Tungle.me: Linking Tungle into Social Media

By Jim Courtney on June 2, 2009

Recently I wrote about the official launch of Tungle, the meeting accelerator that provides a cross-platform, cross-calendar service for scheduling meetings via the web. In fact, with its new features I am now finding that 100% of my meeting requests have a response that results in a meeting. In other words the released version addressed […]

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Skype Everywhere: Coming Soon to IBM Lotus Live Engage

By Jim Courtney on January 21, 2009

A year ago August IBM‘s Lotus Sametime Division announced the acquisition of Skype Partner Webdialogs to obtain their widely respected Unyte Desktop Sharing collaboration technology. About four months later we learned, from Lou Guercia, Lotus SameTime’s Director of Operations and Strategy, more about Unyte’s integration into the Lotus SameTime offerings. In that post on Lou’s […]

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Yugma Skype Edition Version 3: Fluid Collaboration

By Jim Courtney on April 8, 2008

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One unique aspect of Skype is its very “fluid” or simple approach to adding a another contact to a Skype call to build a conference call. Select “Add a Caller”, select the contact to be added (or enter a phone number, if on SkypeOut), click “OK” and the caller is added. I find I am […]

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Yugma Web Collaboration: A Review

By Jim Courtney on April 7, 2008

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The “No Hardware” Movement Continues: SightSpeed Offers Video Communications Services for Business

By Jim Courtney on November 12, 2007

A major trend in the late 1990’s was the emergence of enterprise grade Customer Relationship Management offerings that not only required IT support but also significant investments in server hardware and business process engineering. However, 1999 saw the launch of a different scenario for CRM, namely a hosted service, Salesforce.com, where even the smallest business […]