PamFax Receive Skype Certification, Grows Usage

Becomes an Extra Premium; implements major server upgrade.

While email and VoIP technology have changed our communications patterns, it seems that faxing still has its place as a communications mode. The growth of PamFax as a worldwide fax service using Skype’s underlying Skype Extras infrastructure is demonstrable proof.

A key advantage of PamFax is that it works from a Windows-based PC on any Internet connection worldwide and can readily send a fax to any fax terminal worldwide in about five or six simple steps. Amongst its features PamFax can serve as a Windows printer. It can accept input directly from an Office document or scanner. It’s available to use any time that you may need it; there are no upfront payments, subscriptions or registration required.

Since its launch last summer (with a major feature upgrade in late December) this winner of last summer’s Skype Mashup competition has steadily increased its usage to a point that proves that sending faxes is still a robust, widely acceptable, widely used communications tool. In January I had occasion to use it to recover tickets forgotten for an event. Dick Schiferli, CEO at PamFax publisher PamConsult, has provided some interesting numbers that demonstrate the ongoing viability of fax services:

  • almost 25,000 users have installed PamFax with over 1,000 new installations per week
  • average fax is 1.57 pages
  • 58% of users who take advantage of the initial free page offer come back to send at least one more revenue generating fax
  • paid faxes are averaging 6.5 pages
  • for progress notification, 88% of all faxes use Skype chat while 25% use email (both options can be selected)

skype_certifiedChristoph Buenger, CTO at PamConsult and lead developer of PamFax, reports recently in their blog that PamFax has received the “Skype Certified” designation. “:

Now you can be sure that this add-on for Skype does what we promise and is of high quality. The certification-team at Skype did some very intense tests of PamFax and also helped us improving the add-on.

And over the past few days, PamConsult has upgraded the PamFax infrastructure and architecture such that:

  • A much larger number of formats (>100) are supported
  • Independent clusters are running in both Europe and North America
  • Fax processing speed and server availability are improved (the 2-page PamFax referenced in the chat session above was sent out at about 8:35 a.m.)

In a blog post Dick states:

We are coming up to 25.000 PamFax users now and have made some decisions how to further improve the platform. In the past 9 months we have seen some issues we don’t like and which impact performance and/or system flexibility. Users have also been providing excellent and valuable feedback.

In sending the fax referenced in the chat session above to ensure the new setup is working I noticed that PamFax needs to add a time stamp to the date information associated with the fax. This would be necessary for any use by the legal profession or anyone involved in time sensitive transactions.

Much like Skype provides real time communications worldwide agnostic to service providers, HiDef Conferencing from VAPPS provides high quality audio conferencing capabilities worldwide agnostic to service providers, PamFax is growing in its provision of fax services worldwide agnostic to service providers.

About Jim Courtney

Bringing over thirty years' experience in the sales, marketing and management of cutting edge technology businesses.

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