PamFax Matures: Faster, Becomes More Business Friendly

It’s almost two years since the launch of PamFax as a fax sending service that allows anyone with a PC and an Internet connection to send faxes to any fax terminal worldwide at low per page rates. With a simple fax setup and no subscription requirements, PamFax has become a very popular and robust PC-based communications service delivering documents worldwide. They like to call it “no strings attached faxing”. Over time we have seen:

• addition of PamFax inbound numbers in 28 countries
• implementation of Mac support
• participation in McAfee Secure Sites program
• improvements to the PamFax portal that records and reports PamFax activity
• reduced pricing (as well as bringing several countries into the lowest level “Zone 1”)
• overall performance and stability improvements
• a distribution partnership with Fusion Network Services in Japan
• seamless integration of the PamFax portal into FaceBook and Salesforce.com

At the beginning of December PamFax introduced major upgrades to both the server and the thin client resulting in a significant improvement in both the responsiveness of the client and the speed with which faxes could be sent from the PamFax client. While some improvements are visible via the PamFax client, most of them are transparent to the user as they involve changes to the backend infrastructure critical to the PamFax operation.

However, as many businesses have adopted PamFax, a need has arisen for a Business Control  Panel to facilitate faxing within a business operation. Introduced with this latest upgrade, the PamFax Business Control Panel allows a business to use one central PamFax fax-in number company-wide by giving selected and/or all people in the BCP group access to the inbox. Effectively a company or business unit can replace its fax machine (and the associated overhead of ink and paper) with a “cloud-based” fax service that allows any employee to send and view faxes to/from anywhere worldwide.

In a world where one would think that faxes are dying off, the growth and acceptance of PamFax is demonstrating that (i) users want an easy way to send a fax and (ii) there are hard copy document exchange applications, such as in legal activities and real estate, where faxes are still critical to business operations. It is their ongoing increase in usage volumes that has driven Scendix, publishers of PamFax, to put additional resources into improving the overall user faxing experience. As an example, while currently available for Windows and Mac PC’s, expect to see a Linux client in the near future.

Previous Posts:

• PamFax Evolves: Building a World Class Service Offering
• PamFax 2.0: An Obligation-Free On Demand Fax Service on Your PC
• PamFax – Adding Click-to-Fax
• PamFax Receive Skype Certification, Grows Usage
• Mashup Champion PamFax Becomes a Full Fax Sending Solution

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