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Business Long Distance: Death By a Million PBX’s, Part II

Skype launches an Open Beta phase for its Skype for SIP service. Over 10,000 businesses worldwide have lined up to join the program. Over the past eight months, Skype has been running a closed Skype for SIP beta program. A couple of PBX vendor agreements have been signed while Skype personnel have been having discussions […]

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Christopher Dean, Skype CSO at VON 2009: Skype Becoming Disruptive About Business

Building on Skype’s recent announcements of its evolving Skype for Business activities, Chief Strategy Office Christopher Dean gave a keynote address yesterday at a joint VON/Channel Partners Conference session. Three posts have followed up on the session: Khali Henderson, in Skype Not Just Telecom’s “Bad Boy”, CSO Says, reports Christopher’s overview of their approach to […]

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HiDef Conferencing Relaunches as a Service of Citrix Online’s Audio Services Group

Citrix Audio Services Group (formerly VAPPS, Inc.) has repackaged its “stand alone” HiDef Conferencing offerings to provide clearer, more predictable charges while relaunching its website to be more consistent with the Citrix Online brand. ASG is also about to become the preferred supplier of voice services for Citrix Online collaboration services such as GoToMeeting and […]

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Skype for Asterisk Release Marries Skype Calling into Popular Asterisk PBX Platform

This morning Skype and Digium announced the release of Skype for Asterisk, an Asterisk platform channel driver that allows businesses using Asterisk to incorporate Skype into their calling options. Since first announcing the Skype for Asterisk beta program last fall, over the past eleven months the beta program has gradually expanded its scope to a […]

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Is OnState Delivering “The Call Center of the Future”?

In a story on VoIP Planet, Gerry Blackwell provides a case study of the implementation of OnState’s Virtual Call Center at CyberDefender Corp., an Internet security software and services firm. CyberDefender’s new director of customer service, Jose Martinez, investigated a few solutions, including traditional Panasonic and Nortel automatic call distribution (ACD) systems. But in the […]

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Skype’s Stefan Öberg @ Interop: Stealthing Skype Into Business, But Cover the Entire Skype Ecosystem

Stefan Öberg, Vice-President, Skype for Business, provided his overview on “the future of modern business communications” at Interop last week. He started off by outlining his perspective on how consumer adoption of Skype is building business adoption from consumer experience; he feels this is driven by: Economy: 43% percent of knowledge workers in US enterprises […]

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InnerPass: Early Adopter Promotion – Win a Skype Videophone

When I went to sign up for InnerPass Share and Collaborate a couple of weeks ago I was surprised to find a 50% discount on their Professional Plan. Normally $4.95 per month, a twelve month subscription will only cost $29.95. But this promotion only lasts for another week to May 31, 2009. Recall that document […]

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Skype for Business: Building a Case Study Repository

In a recent post, I provided some examples where Skype is being used by small businesses to build relationships with a worldwide supplier and customer base. In the same post I provided a couple of examples where current economic conditions are helping to stealth Skype into enterprises in the medium to large business category. Skype […]

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