Welcome!

You want to talk! You want to exchange text messages! You want to see your kids’ expressions while road warrioring in a hotel room or airport waiting room. You want to have a real time conversation; you don’t want to drain your wallet.

You want to converse with friends and family who are dispersed across the country or across multiple continents. Because of your business’s unique product and service offerings you want to establish and nurture relationships with customers who may be half way around the world.

You want to share photos or videos of your latest family celebration. Or maybe you need to do a presentation to prospects on the other side of your city but have a “green” discipline that says I can do this just as effectively from the home office without expending fuel (and time) in travelling to/from the customer site.

Skype facilitates real time conversations that involve not only voice but also text chat and video. With partner products you can amuse your relatives or interactively share business documents in any of several ways. At the same time Skype calls within the Skype network (including video calls) can be free; calls involving the legacy phone network are low cost.

Voice On the Web.biz was originally intended to be a website focused on assisting small to medium businesses as well as prosumers with the understanding, implementation and operation of Skype as a business communications tool. However, as we developed the site we realized that the basics of using Skype for conversations applies equally to both those who can use Skype for personal conversations as well as those who can use it for productive business communications.

Why Skype?

There are several services out there that provide voice communications and auxiliary services. But we have chosen to focus on Skype because:

• It has as many as 15 to 16 million users online worldwide concurrently; estimates are that Skype is used by as many as 30 to 40 million worldwide each day.
• Skype supports, in a user friendly way, three modes of conversations: voice, chat and video
• Skype provides services for calls to and from the legacy PSTN network
• Skype provides cost effective subscriptions for effectively unlimited calling to as many as 36 countries.
• Skype provides support for multi-party voice conversations with up to 25 participants as well as both “invitation only” group chats and “open” chats for public discussions.
• Skype provides conversation accessories such as a contact directory, presence information, file transfer, SMS messaging, multi-party conversations, voice mail and basic text conversation archiving.
• Skype has built up an ecosystem of partners who effectively deliver Communications Enhanced Business Process (“CEBP”) solutions that can contribute to your business’s success. They provide services such as call recording, call management, enhanced conversation archiving, desktop sharing, document sharing, full conference calling, web conference services, a virtual PBX, call center operation and unified communications services.
• The partner services have prices that allow small-to-medium businesses to introduce legacy enterprise communications services into their work patterns.

Voice On The Web.biz is designed to give you not only the basics but also tips, guides and background that facilitate and enhance your Skype conversation experiences, whether from a PC, a landline handset or a mobile smartphone.

Voice On The Web.Biz Weblog: News, Views and Information

Accompanying this information is the VoiceOnTheWeb.Biz weblog. This weblog will cover evolving news, views and information related to Voice 2.0 Communications and Communications Enhanced Business Processes. Life changing personal experiences, new business processes, enhanced communication services, mobile innovation and developer tools are amongst the topics that will be discussed. Opportunities exist for reader feedback and comments that are constructive, informative and enhance our understanding of the Voice 2.0 world.

Participate in the Discussion: Skype in Your Business Public Chat

Complementary to this website is a persistent Skype Public Chat where, should you have a Skype account, you can enter into an ongoing discussion amongst our site visitors about various aspects of implementing Skype or other IP-based communications offerings into your business operations. Click on the box to the left, or click on the link in the upper right hand corner of the header, to join the discussion at any time. If we’re online we’ll answer; if we’re not online we will see your inquiry when we next log into Skype. Any special topics of discussion will be listed in the Public Chat window header; the moderator reserves the right to edit/remove content and/or participants should the discussion get off topic.

Popularity: 10% [?]

Tags: business processes, CEBP, chat, Desktop Sharing, file transfer, Instant Messaging, Mobile, Presence, Skype, Skype Partner Program, Skype Public Chat, SkypeOut, video, Video calling, voice

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