Tag Archives | Social Networking

Rogers One Number: Marketing FAIL for a Widely Acclaimed Service

By on March 16, 2012

Full disclosure: I was a beta tester of the Rogers One Number service, on behalf of one of the software vendors behind the service. I also use it regularly, mostly to answer calls to my mobile smartphone on one of my PC’s but sometimes for outbound calls. Yet I continue to use Skype for its [...]

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CounterPath Executes On Their Enterprise Strategy

By on November 21, 2011

CounterPath, publishers of the Bria carrier grade softphone, has recently taken measures both to build their enterprise user base and to enhance the user experience when using Bria. Not only is Bria supported on Windows and Mac PC’s but also on the iPhone, iPad and Android. In other words, Bria provides a business desktop phone [...]

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SkypeKit in Action: Trillian 5.1 for Windows

By on November 3, 2011

Last week Skype announced some changes to their developer program. In that post I mentioned that the only application to date where one could experience SkypeKit Desktop in action was a beta version of Trillian for Windows. Earlier this week Trillian released version 5.1 to the Skype Apps Directory. Trillian aspires to become a single [...]

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CheckPoint: Personal Engagement within Enterprise Internet Security

By on September 20, 2011

Over the past couple of years I have attended quarterly briefings given by CheckPoint Canada that give me some perspective on Internet security issues from a third party (relative to Microsoft, Google, Facebook, Skype, etc.) who understands not only the issues that challenge a business’s Internet security but also how they are changing over time. [...]

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Twitter: Changing Lives–One Twitter Feed at a Time

By on September 16, 2011

Jeff Pulver has been operating 140 Characters Conferences over the past two years at many U.S. locations where attendees hear stories about how Twitter has played a role in both personal lives and business activities. About six months ago an ambitious group of social media enthusiasts in the Kitchener-Waterloo region approached Jeff about about holding [...]

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Skype Support Network Adds @skypesupport Twitter Feed

By on September 6, 2011

About two years ago my cableTV/Internet/wireless/HomePhone service provider, Rogers, started to use Twitter as one path for customer feedback and support requests. While many of their customers have expressed their frustration with service issues ranging from outages to account corrections via this Twitter account, there are nine Rogers employees who track and follow up at [...]

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Skype for TV – Not on Windows

By on May 25, 2011

While attending CES 2011 back in January, I spent an afternoon visiting the main television vendor floor where 3D TV was definitely the number one topic of interest; however, I found, and reported on, several vendors with display kiosks demonstrating Skype for TV. Michael Wolf, at GigaOm’s NewTeeVee, recently brought renewed visibility to the Skype [...]

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Microsoft Acquires Skype – The “Amber Mac Test”

By on May 13, 2011

Tuesday’s announcement of the pending Microsoft acquisition of Skype has certainly drawn a complete spectrum of comments, feedback and posts. They range from Microsoft’s perception as doomsday venom for an acquisition’s products and services to praise for the potential to merge two complementary software companies that allow not only the continuation of the current service [...]

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BlackBerry Torch: A Great “Touch-Up” for BlackBerry Owners

By on October 1, 2010

Having been invited to attend a BlackBerry Torch launch event in Toronto a week ago Monday, I have now experienced RIM’s latest smartphone for about ten days. Suffice it to say, as a veteran BlackBerry user, it certainly elevates BlackBerry’s feature set to a level that is very competitive in today’s smartphone market. So what’s [...]

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Meanwhile .. Over at Voyces.com … more posts

By on May 10, 2010

While attending eComm 2010 three weeks ago I was honored to be asked to join six other bloggers in providing weekly posts to Voyces.com, a blog that provides opinion, insight and perspective on developments in the IP-based and mobile communications space. The initial two posts: Has “Social Sharing” Become the “Nom du Jour”? provides a [...]

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