Tag Archives | Skype in Business

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Using Skype on iPad – Helping Navigate Canada’s Newest Air Travel Service

Toronto has always had this “peskily convenient” second airport, on an island in Lake Ontario a few meters from Toronto’s waterfront. Political wars have been waged over its commercial operations; endorsement for building the short bridge to the island changed the direction of a mayoral campaign a few years back (ca. 2004). So passengers must […]

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InnerPass Provides a Platform for Healthcare Training

Transcribing medical image (X-ray, CT scans, ultrasound) dictations by radiologists and other specialists is a critical pivot point in diagnosing patience conditions and outcomes. Just as important, for both medical and billing purposes, is the coding of the processes involved in taking an image as well as getting the resulting information into patient records. Suffice […]

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Skype: In the End It’s Really About the Users

Over the past six weeks I have attended four local social media and technology events – a PodCamp, a monthly social networking seminar, an annual project management ski day and  WordCamp Toronto 2010. At each I was able to bring along a few Skype Everyman headsets to be given away as prizes. Prior to selecting […]

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Is OnState Delivering “The Call Center of the Future”?

In a story on VoIP Planet, Gerry Blackwell provides a case study of the implementation of OnState’s Virtual Call Center at CyberDefender Corp., an Internet security software and services firm. CyberDefender’s new director of customer service, Jose Martinez, investigated a few solutions, including traditional Panasonic and Nortel automatic call distribution (ACD) systems. But in the […]

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Skype’s Stefan Öberg @ Interop: Stealthing Skype Into Business, But Cover the Entire Skype Ecosystem

Stefan Öberg, Vice-President, Skype for Business, provided his overview on “the future of modern business communications” at Interop last week. He started off by outlining his perspective on how consumer adoption of Skype is building business adoption from consumer experience; he feels this is driven by: Economy: 43% percent of knowledge workers in US enterprises […]

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Unlimited Calling Plans – Introductory Discount Ends this Weekend.

Back in April we talked about Skype’s new Unlimited Calling Plans. Just a heads-up that Skype’s introductory offer expires this weekend (June 1). They offer 3 months for the price of two or twelve months for the price of eight. For a review here are the basics: What’s Free (world wide): Skype-to-Skype voice and video […]

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Radio Free Asia: A Skype Facilitated Broadcasting Service

Skype has become a vital tool for not only keeping their reporters in touch but also for delivering high voice quality reports and more effective technical support. Broadcasting in nine languages, via short wave radio (primarily), Internet and satellite feeds, to several southeast Asian countries where open sources of news and information are lacking, Radio […]

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