Tag Archives | Skype Extras

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PamConsult Has a “Fantastic Year”

Amidst all the macro economic turmoil of 2008, there are businesses that have stuck to their knitting and had a quite successful year. Pioneer Skype Partner PamConsult recently reported on their 2008 achievements where they have both built out their product line and provided consulting services that have resulted in a stronger development team and […]

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Another Skype Partner Acquired: VAPPS Goes to Citrix

We have often reported on HiDef Conferencing as a leader in high quality voice conferencing. It’s a service built around servers that specialize in connecting up to 500 conferencing participants from either the PSTN or Skype, and managing the call participants’ level of participation. Should a participant be connected by Skype, they will hear all […]

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Skype Journal Interviews Josh Silverman: The Way Ahead – Platform and Partners

This is the fourth in a series of posts resulting from an interview a week ago Friday with Josh Silverman, Skype’s recently appointed President. In this post we talk about directions for the Skype platform and partner programs. When I first attended a Skype developer event in June 2006, there was lots of enthusiasm for […]

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PamFax Update: Lower Rates, Volume Plans and Improved Perfomance

Send faxes via PamFax for €0.14 (a 17% reduction) or, if on a PamFax Professional or PrePaid Pack plan, as low as €0.09. Since last summer Skype Journal has been reporting on the evolution of PamFax, which allows Skype users to send faxes anywhere worldwide from your laptop in as few as five mouse clicks. […]

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VAPPS Service Rebranded to HiDef Conferencing

Recently I reported on plans for VAPPS to rebrand its business grade conference calling service as HiDefConferencing. Well last week it happened. And the plans have been renamed to Pay-As-You-Go, HiDef 10/25/50/100 and HiDef Ultra for 500 participant calls. Each plan has Unlimited minutes for those accessing the call via Skype. A new plan, High […]

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OnState Communications

OnState Communications hosts business communications services that facilitate customer relationship management and enterprise marketing activities. OnState Call Center for Skype allows even the smallest business to operate a call center with geographically disbursed agents. OnState Unified Communications provides complete business real time communications management by extending the call center back office functionality to include conversation […]

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OnState Announces Multi-Modal Solution for Technical Support

OnState has been the pioneer in providing full service call center solutions that not only employ Skype’s various conversation modes but also use Zimbra to offer a complete multi-modal Unified Communications suite that incorporates conversation recording and archiving, email management and call back capabilities. Call center agents can be contacted via live chat, free inbound […]

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PamFax Receive Skype Certification, Grows Usage

Becomes an Extra Premium; implements major server upgrade. While email and VoIP technology have changed our communications patterns, it seems that faxing still has its place as a communications mode. The growth of PamFax as a worldwide fax service using Skype’s underlying Skype Extras infrastructure is demonstrable proof. A key advantage of PamFax is that […]

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