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Transcribing medical image (X-ray, CT scans, ultrasound) dictations by radiologists and other specialists is a critical pivot point in diagnosing patience conditions and outcomes. Just as important, for both medical and billing purposes, is the coding of the processes involved in taking an image as well as getting the resulting information into patient records. [...]
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Communications Stories, Service Providers, Skype Partner News, Using Skype
At last month’s CES I had the opportunity to meet with Skype CEO Josh Silverman and discuss various Skype issues that have arisen over the past year as well as where Skype is headed as a privately owned company. At the time I thought this would result in a normal text-based blog post outlining [...]
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Communications Stories, Mobile Applications, Skype News, Skype Partner News, Skype Platform, Skype on Mobile, Using Skype
A Skype Developer blog post today, The future of Skype Extras, has created confusion and havoc amongst the blogging community that follows Skype (see, for example, the Zemanta links below). Having followed the Skype Developer Program over the past three years (and currently being a commercial user of some of the developers’ offerings) let [...]
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Skype News, Skype Partner News, Skype Partner Solutions, Skype Platform
Software developer and publisher PamConsult pioneered third party software development for Skype, having provided the initial German translation of Skype and then launching the first Skype Extra, Pamela in 2005. Two weeks ago PamConsult released Pamela 4.5 for which a review is forthcoming. Their PamFax offering won accolades as the 2007 Skype Partner mashup competition.
But [...]
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Communications Technology, Developers, Embedded Skype, Skype Partner News, Skype Partner Solutions
At CES 2009 COO Scott Durchslag spoke about “liquid communications” and “Skype Wherever, Whenever”. InnerPass has developed a business-class hosted document management system; they have been marketing it via private label to over 3000 businesses or project teams on several continents.Over the past year the InnerPass team has developed a Skype Extra application that introduces [...]
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Service Providers, Skype For Business, Skype Partner Solutions, Skype Platform
Screen sharing is a feature, not a collaboration service. Skype has left the door open for all its developer partners to continue to build their businesses with Skype embedded into their offering, especially when it comes to fully featured collaboration services.
When you come from a technical background it’s easy to confuse features with a complete [...]
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Developers, Service Providers, Skype For Business, Skype News, Skype Partner Solutions, Skype Software
OnState’s Virtual PBX incorporates Skype as a contributor to lower cost, yet more productive, small business communications management activities.
A mainstay for communications in any office with at least a few employees is the need to accept incoming calls, determine who is calling, what is their general need and getting the call to the right employee. [...]
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IP-Based Communications, Service Providers, Skype For Business, Skype Partner Solutions, Using Skype
Amidst all the macro economic turmoil of 2008, there are businesses that have stuck to their knitting and had a quite successful year. Pioneer Skype Partner PamConsult recently reported on their 2008 achievements where they have both built out their product line and provided consulting services that have resulted in a stronger development team and [...]
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Developers, Service Providers, Skype News, Skype Partner Solutions, Skype Platform
We have often reported on HiDef Conferencing as a leader in high quality voice conferencing. It’s a service built around servers that specialize in connecting up to 500 conferencing participants from either the PSTN or Skype, and managing the call participants’ level of participation. Should a participant be connected by Skype, they will hear all [...]
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Communications News, Service Providers, Skype Partner Solutions
This is the fourth in a series of posts resulting from an interview a week ago Friday with Josh Silverman, Skype’s recently appointed President. In this post we talk about directions for the Skype platform and partner programs.
When I first attended a Skype developer event in June 2006, there was lots of enthusiasm for the [...]
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Skype News, Skype Operations, Skype Partner Solutions, Skype Platform
Send faxes via PamFax for €0.14 (a 17% reduction) or, if on a PamFax Professional or PrePaid Pack plan, as low as €0.09.
Since last summer Skype Journal has been reporting on the evolution of PamFax, which allows Skype users to send faxes anywhere worldwide from your laptop in as few as five mouse clicks. Source [...]
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Recently I reported on plans for VAPPS to rebrand its business grade conference calling service as HiDefConferencing. Well last week it happened. And the plans have been renamed to Pay-As-You-Go, HiDef 10/25/50/100 and HiDef Ultra for 500 participant calls. Each plan has Unlimited minutes for those accessing the call via Skype. A new plan, High [...]
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OnState Communications hosts business communications services that facilitate customer relationship management and enterprise marketing activities. OnState Call Center for Skype allows even the smallest business to operate a call center with geographically disbursed agents. OnState Unified Communications provides complete business real time communications management by extending the call center back office functionality to include conversation [...]
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Last fall I reviewed Convenos Meeting Center, positioning it as “Your Conference Board Room on the Internet”:
Convenos Meeting Center is a complete conference sharing collaborative environment suitable for both ad hoc and scheduled meetings as well as a virtual meeting room for “persistent”, project-dedicated business activities such as key account sales strategizing or product management [...]
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OnState has been the pioneer in providing full service call center solutions that not only employ Skype’s various conversation modes but also use Zimbra to offer a complete multi-modal Unified Communications suite that incorporates conversation recording and archiving, email management and call back capabilities. Call center agents can be contacted via live chat, free inbound [...]
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Communications News, Service Providers, Skype Partner Solutions
Voice On The Web by Jim Courtney is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 2.5 Canada License.
