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Posts tagged as:
“Fring is not a communications platform, but only a toy or at best a testbed for shiny objects.”
Comment by Hudson Barton on Andy Abramson’s post: Fring Fumbles on Cross Platform Video Chat
In observing the evolution of Skype and third party access to it over the past few years I have often wondered how far Skype [...]
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Communications News, Mobile Applications, Skype News, Skype Platform, Skype on Mobile
In two separate press releases over the past two days, OnState Communications has broadened the scope of its call center offering and made it more readily accessible to businesses without internal IT and communications support.
In the first press release Monday, OnState announced the addition of the Yuuguu screen sharing service that provides call center [...]
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Communications News, Mobile Applications, Service Providers, Skype Partner News, Skype Partner Solutions
Over the past two weeks we have started to see signs of a transition period for Skype’s developer support activities. Yes, Skype Extras is dead; however the current Skype API’s remain supported. Jonathan Christensen gave Michael Arrington at TechCrunch some hints of forthcoming developer support activity. Skype for Asterisk was launched three weeks ago. [...]
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Communications News, Conversation Providers, Skype Channels, Skype News, Skype Partner News, Skype Platform
On Friday the Skype Developer Blog posted a blog announcing the end of the Skype Extras program in what amounts to two stages:
Immediately: No new partner programs or upgrades will be placed into the Skype Extras
Going forward: Skype Extras will remain available via the Skype for Windows client until their certification expires (which [...]
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Developers, Skype News, Skype Partner News, Skype Partner Solutions, Skype Platform
A Skype Developer blog post today, The future of Skype Extras, has created confusion and havoc amongst the blogging community that follows Skype (see, for example, the Zemanta links below). Having followed the Skype Developer Program over the past three years (and currently being a commercial user of some of the developers’ offerings) let [...]
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Skype News, Skype Partner News, Skype Partner Solutions, Skype Platform
In a story on VoIP Planet, Gerry Blackwell provides a case study of the implementation of OnState’s Virtual Call Center at CyberDefender Corp., an Internet security software and services firm.
CyberDefender’s new director of customer service, Jose Martinez, investigated a few solutions, including traditional Panasonic and Nortel automatic call distribution (ACD) systems. But in the [...]
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Communications Stories, Service Providers, Skype For Business, Skype Partner News, Skype Partner Solutions, Using Skype
Stefan Öberg, Vice-President, Skype for Business, provided his overview on “the future of modern business communications” at Interop last week. He started off by outlining his perspective on how consumer adoption of Skype is building business adoption from consumer experience; he feels this is driven by:
Economy: 43% percent of knowledge workers in US enterprises [...]
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Conferences and Events, Embedded Skype, Skype For Business, Skype News, Skype Partner News, Skype Partner Solutions, Skype Platform
Legion are the stories of small and medium businesses who are using Skype for their worldwide communications operations.
Skype is the cornerstone for keeping Toronto-based b5media’s worldwide staff of bloggers, editors, developers and executives in touch via both informal and formal conversations.
SeeWorthy gets an assist from Skype when communicating with their Taiwanese supplier (via an [...]
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Communications Stories, Service Providers, Skype Channels, Skype For Business, Skype Partner News, Using Skype
OnState Communications provides hosted communications services that allow any size of business to operate a call center or PBX with low cost worldwide access via Skype, Skype Online numbers or the PSTN, including toll-free and DID numbers. Low monthly fees and service charges (covering inbound numbers and outbound PSTN calling) along with zero capital [...]
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Communications News, Communications Technology, Service Providers, Skype Partner News, Using Skype
Following a link from Dan York’s update to his post outlining technical details of Skype for SIP, I found a link to this post from IfByPhone’s Irv Shapiro: Why Skype for Asterisk is more important than Skype for SIP.
First, Irv has done perhaps the best articulation yet differentiating Skype for Asterisk from Skype for [...]
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Developers, Service Providers, Skype Partner Solutions, Skype Platform, Skype Software
Skype announces launch of a beta version of Skype for SIP, connecting IP-PBX’s to the Skype cloud.
Dan York, while a keen supporter of Skype, has been campaigning for a Skype to SIP interconnect on his Disruptive Telephony blog. In a post last fall, “Skype and SIP – the two sides of the issue raised by [...]
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When Skype’s Unlimited Calling Plans were modified last May, the only “Fair Usage” limitation was 10,000 minutes per month on any of the plans. Recently my attention was drawn to a modified Fair Usage policy. Primarily it would appear that the new Fair Usage policy would apply to businesses using SkypeOut for customer service and [...]
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OnState’s Virtual PBX incorporates Skype as a contributor to lower cost, yet more productive, small business communications management activities.
A mainstay for communications in any office with at least a few employees is the need to accept incoming calls, determine who is calling, what is their general need and getting the call to the right employee. [...]
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IP-Based Communications, Service Providers, Skype For Business, Skype Partner Solutions, Using Skype
This is the fourth in a series of posts resulting from an interview a week ago Friday with Josh Silverman, Skype’s recently appointed President. In this post we talk about addressing the small-to-medium business market as well as various geographical markets.
Over its five years, Skype has built up, almost totally virally, a significant base of [...]
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Skype For Business, Skype News, Skype Operations, Skype on Mobile
This is the fourth in a series of posts resulting from an interview a week ago Friday with Josh Silverman, Skype’s recently appointed President. In this post we talk about directions for the Skype platform and partner programs.
When I first attended a Skype developer event in June 2006, there was lots of enthusiasm for the [...]
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Skype News, Skype Operations, Skype Partner Solutions, Skype Platform
Voice On The Web by Jim Courtney is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 2.5 Canada License.
