When I made those initial Skype for iPhone calls last weekend, not only did I gain a quick appreciation of the voice quality but I also realized that the forthcoming multi-tasking feature of iPhone OS4 could offer new possibilities. Yes, multi-tasking would facilitate Skype’s Instant Messaging in an “always-on” mode but there could also [...]
Communications Stories, Mobile Applications, Service Providers, Skype on Mobile
Last fall Phil Wolff at Skype Journal mused on the topic of “Why Collaboration is Strategic for Skype”. His conclusion – collaboration is a competitive edge:
Skype could advance the best collaboration practices and technology. And with Skype’s distribution (one billion accounts by 2013), could easily become the tool of choice for producing results, enjoying [...]
Communications Stories, Service Providers, Skype For Business, Skype Partner News, Using Skype
Since its launch about two years ago, I have blogged several times about iotum’s CalliFlower Conference Calling service. More significantly I have used it for several conference calls of up to 25 people, including a couple that ran for over two hours. While permitting up to several hundred participants into a conference call, Calliflower’s [...]
Communications News, Conversation Providers, Mobile Applications, Service Providers, Skype For Business, Skype Partner News, Skype Partner Solutions, Using Skype
It’s almost two years since the launch of PamFax as a fax sending service that allows anyone with a PC and an Internet connection to send faxes to any fax terminal worldwide at low per page rates. With a simple fax setup and no subscription requirements, PamFax has become a very popular and robust [...]
Communications News, Service Providers, Skype Partner News, Skype Partner Solutions
Citrix Audio Services Group (formerly VAPPS, Inc.) has repackaged its “stand alone” HiDef Conferencing offerings to provide clearer, more predictable charges while relaunching its website to be more consistent with the Citrix Online brand. ASG is also about to become the preferred supplier of voice services for Citrix Online collaboration services such as GoToMeeting [...]
Service Providers, Skype For Business, Skype Partner News, Skype Partner Solutions, Using Skype
PamFax adds a Japanese partner, lowers rates to 13 destination countries and enhances its infrastructure
Back in April Scendix launched PamFax 2.0 with many new features outlined in a post at that time. To address some reader feedback and summarize PamNews announcements, it’s appropriate to do an update summary of PamFax’s evolution.
First, and most important, is [...]
Communications News, Service Providers, Skype Partner Solutions
Over the past eighteen months I have often reported on iotum’s Calliflower voice conferencing service as it has evolved and matured. For the first time in a few months I had occasion to use it once again yesterday evening. Connecting 11 participants in the Montreal-Ottawa-Toronto triangle, New York and Virginia, I can report on [...]
Communications News, Conversation Providers, Mobile Applications, Service Providers
In a story on VoIP Planet, Gerry Blackwell provides a case study of the implementation of OnState’s Virtual Call Center at CyberDefender Corp., an Internet security software and services firm.
CyberDefender’s new director of customer service, Jose Martinez, investigated a few solutions, including traditional Panasonic and Nortel automatic call distribution (ACD) systems. But in the [...]
Communications Stories, Service Providers, Skype For Business, Skype Partner News, Skype Partner Solutions, Using Skype
Voxeo has as its tagline “the fastest growing voice platform company”; however, with today’s acquisition of IMified, “the world’s largest hosted instant messaging application development and deployment platform”, Voxeo has become a more encompassing, “fastest growing” conversation platform company. Complementing Voxeo’s widely respected provisioning and support of hosted voice applications, this acquisition recognizes the [...]
Communications News, Conversation Providers, Developers, Service Providers
When it comes to organizing and following my Twitter activity, I have found that SocialScope – currently in a closed beta and only available on BlackBerry – provides the most complete and most satisfying Twitter user experience. A recent interview with Ubiquitous Systems CEO Amit Kumar provided some additional background on how SocialScope evolved [...]
Mobile Applications, Social Media, Web 2.0 Tools and Applications
In a recent post, I provided some examples where Skype is being used by small businesses to build relationships with a worldwide supplier and customer base. In the same post I provided a couple of examples where current economic conditions are helping to stealth Skype into enterprises in the medium to large business category. [...]
Skype Bytes, Skype For Business, Skype News, Using Skype