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When I made those initial Skype for iPhone calls last weekend, not only did I gain a quick appreciation of the voice quality but I also realized that the forthcoming multi-tasking feature of iPhone OS4 could offer new possibilities. Yes, multi-tasking would facilitate Skype’s Instant Messaging in an “always-on” mode but there could also [...]
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Communications Stories, Mobile Applications, Service Providers, Skype on Mobile
Since its version 1.0 launch in late 2007, PamFax has provided an easy-to-use web-based fax service, that allows you to send faxes worldwide without any hardware requirements. Initially a fax sending service, PamFax 2.0 introduced features such as a Windows print driver, support for Mac and Linux and inbound faxing to a local number [...]
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Communications News, Service Providers, Skype Partner News, Skype Partner Solutions, Social Media, Web 2.0 Tools and Applications
Skype has always been challenged with respect to making its growing feature set available on the most popular operating systems: Windows, Mac OS X and Linux. The major ongoing complaint from Skype users has been features on a new release for one OS that don’t appear on the other OS’s clients that may not [...]
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Communications Stories, Service Providers, Skype Partner News, Skype Partner Solutions, Skype Platform, Web 2.0 Tools and Applications
Last fall Phil Wolff at Skype Journal mused on the topic of “Why Collaboration is Strategic for Skype”. His conclusion – collaboration is a competitive edge:
Skype could advance the best collaboration practices and technology. And with Skype’s distribution (one billion accounts by 2013), could easily become the tool of choice for producing results, enjoying [...]
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Communications Stories, Service Providers, Skype For Business, Skype Partner News, Using Skype
While the FREETALK Connect all encompassing PBX announced at IT Expo last Wednesday changes the economics of small business communications, it also provides a platform around which third party applications can readily be built and integrated.
Thursday saw the announcement of the FREETALK Connect Alliance, comprising thirteen charter members plus FREETALK that covers applications from [...]
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Communications News, Developers, Skype Hardware, Skype Partner News, Skype Partner Solutions, Web 2.0 Tools and Applications
Since its launch about two years ago, I have blogged several times about iotum’s CalliFlower Conference Calling service. More significantly I have used it for several conference calls of up to 25 people, including a couple that ran for over two hours. While permitting up to several hundred participants into a conference call, Calliflower’s [...]
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Communications News, Conversation Providers, Mobile Applications, Service Providers, Skype For Business, Skype Partner News, Skype Partner Solutions, Using Skype
It’s almost two years since the launch of PamFax as a fax sending service that allows anyone with a PC and an Internet connection to send faxes to any fax terminal worldwide at low per page rates. With a simple fax setup and no subscription requirements, PamFax has become a very popular and robust [...]
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Communications News, Service Providers, Skype Partner News, Skype Partner Solutions
In two separate press releases over the past two days, OnState Communications has broadened the scope of its call center offering and made it more readily accessible to businesses without internal IT and communications support.
In the first press release Monday, OnState announced the addition of the Yuuguu screen sharing service that provides call center [...]
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Communications News, Mobile Applications, Service Providers, Skype Partner News, Skype Partner Solutions
Citrix Audio Services Group (formerly VAPPS, Inc.) has repackaged its “stand alone” HiDef Conferencing offerings to provide clearer, more predictable charges while relaunching its website to be more consistent with the Citrix Online brand. ASG is also about to become the preferred supplier of voice services for Citrix Online collaboration services such as GoToMeeting [...]
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Service Providers, Skype For Business, Skype Partner News, Skype Partner Solutions, Using Skype
PamFax adds a Japanese partner, lowers rates to 13 destination countries and enhances its infrastructure
Back in April Scendix launched PamFax 2.0 with many new features outlined in a post at that time. To address some reader feedback and summarize PamNews announcements, it’s appropriate to do an update summary of PamFax’s evolution.
First, and most important, is [...]
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Communications News, Service Providers, Skype Partner Solutions
Over the past eighteen months I have often reported on iotum’s Calliflower voice conferencing service as it has evolved and matured. For the first time in a few months I had occasion to use it once again yesterday evening. Connecting 11 participants in the Montreal-Ottawa-Toronto triangle, New York and Virginia, I can report on [...]
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Communications News, Conversation Providers, Mobile Applications, Service Providers
In a story on VoIP Planet, Gerry Blackwell provides a case study of the implementation of OnState’s Virtual Call Center at CyberDefender Corp., an Internet security software and services firm.
CyberDefender’s new director of customer service, Jose Martinez, investigated a few solutions, including traditional Panasonic and Nortel automatic call distribution (ACD) systems. But in the [...]
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Communications Stories, Service Providers, Skype For Business, Skype Partner News, Skype Partner Solutions, Using Skype
Voxeo has as its tagline “the fastest growing voice platform company”; however, with today’s acquisition of IMified, “the world’s largest hosted instant messaging application development and deployment platform”, Voxeo has become a more encompassing, “fastest growing” conversation platform company. Complementing Voxeo’s widely respected provisioning and support of hosted voice applications, this acquisition recognizes the [...]
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Communications News, Conversation Providers, Developers, Service Providers
When it comes to organizing and following my Twitter activity, I have found that SocialScope – currently in a closed beta and only available on BlackBerry – provides the most complete and most satisfying Twitter user experience. A recent interview with Ubiquitous Systems CEO Amit Kumar provided some additional background on how SocialScope evolved [...]
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Mobile Applications, Social Media, Web 2.0 Tools and Applications
In a recent post, I provided some examples where Skype is being used by small businesses to build relationships with a worldwide supplier and customer base. In the same post I provided a couple of examples where current economic conditions are helping to stealth Skype into enterprises in the medium to large business category. [...]
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Voice On The Web by Jim Courtney is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 2.5 Canada License.
