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In two separate press releases over the past two days, OnState Communications has broadened the scope of its call center offering and made it more readily accessible to businesses without internal IT and communications support.
In the first press release Monday, OnState announced the addition of the Yuuguu screen sharing service that provides call center [...]
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Communications News, Mobile Applications, Service Providers, Skype Partner News, Skype Partner Solutions
There was lots of lament and thrashing when Skype announced the forthcoming end to the Skype Extras program for distributing Skype software partners offerings. By the end of August, 2010 the Skype Extras item in the Skype for Windows client will go away. But does that mean the end for developing products and services [...]
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Developers, Service Providers, Skype News, Skype Partner News, Skype Partner Solutions, Skype Platform, Skype for Personal
Citrix Audio Services Group (formerly VAPPS, Inc.) has repackaged its “stand alone” HiDef Conferencing offerings to provide clearer, more predictable charges while relaunching its website to be more consistent with the Citrix Online brand. ASG is also about to become the preferred supplier of voice services for Citrix Online collaboration services such as GoToMeeting [...]
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Service Providers, Skype For Business, Skype Partner News, Skype Partner Solutions, Using Skype
Over the past eighteen months I have often reported on iotum’s Calliflower voice conferencing service as it has evolved and matured. For the first time in a few months I had occasion to use it once again yesterday evening. Connecting 11 participants in the Montreal-Ottawa-Toronto triangle, New York and Virginia, I can report on [...]
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Communications News, Conversation Providers, Mobile Applications, Service Providers
Earlier this week Skype released Skype 4.1 Beta bringing back a few features lost in Skype 4.0 and introducing screen sharing (previously available with Skype for Mac 2.8 beta). From Raul Liive’s introduction post:
Skype 4.1 Beta for Windows brings to you long hours of work from our audio and video team. They have introduced [...]
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Tomorrow morning I’ll be heading out to San Francisco for eComm 2009. Kudos to organizer Lee Dryburgh, who on his own initiative and at his own personal risk, launched this event last year. Late last week Lee was able to announce that registrations had surpassed last year’s attendance.
Attendees should come away with not only [...]
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A year ago August IBM’s Lotus Sametime Division announced the acquisition of Skype Partner Webdialogs to obtain their widely respected Unyte Desktop Sharing collaboration technology. About four months later we learned, from Lou Guercia, Lotus SameTime’s Director of Operations and Strategy, more about Unyte’s integration into the Lotus SameTime offerings. In that post on Lou’s [...]
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Communications News, Service Providers, Skype Channels, Skype For Business, Skype News, Skype Platform
At CES 2009 COO Scott Durchslag spoke about “liquid communications” and “Skype Wherever, Whenever”. InnerPass has developed a business-class hosted document management system; they have been marketing it via private label to over 3000 businesses or project teams on several continents.Over the past year the InnerPass team has developed a Skype Extra application that introduces [...]
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Service Providers, Skype For Business, Skype Partner Solutions, Skype Platform
Screen sharing is a feature, not a collaboration service. Skype has left the door open for all its developer partners to continue to build their businesses with Skype embedded into their offering, especially when it comes to fully featured collaboration services.
When you come from a technical background it’s easy to confuse features with a complete [...]
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Developers, Service Providers, Skype For Business, Skype News, Skype Partner Solutions, Skype Software
We have often reported on HiDef Conferencing as a leader in high quality voice conferencing. It’s a service built around servers that specialize in connecting up to 500 conferencing participants from either the PSTN or Skype, and managing the call participants’ level of participation. Should a participant be connected by Skype, they will hear all [...]
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Communications News, Service Providers, Skype Partner Solutions
CalliFlower: iotum rebrands its Free Conference Call service with a focus on a rich user experience not only for conference call moderators but also for participants.
Value-add in the Web 2.0 world comes primarily through the user interface. There’s a plethora of great technology innovation happening out there. But it’s becoming acknowledged that ease of [...]
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Gerry Blackwell at VoIP Planet recently reviewed Yugma where he entitled it CoIP (Collaboration over IP):
Is there room in the market for yet another Web-based collaboration service? After all, we already have WebEx and GoToMeeting, among others. Yugma Inc., a Minneapolis company that recently launched version 3 of its collaboration software, thinks the answer is [...]
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Skype For Business, Skype Partner Solutions, Skype for Personal, Wireless Carriers
OnState Communications hosts business communications services that facilitate customer relationship management and enterprise marketing activities. OnState Call Center for Skype allows even the smallest business to operate a call center with geographically disbursed agents. OnState Unified Communications provides complete business real time communications management by extending the call center back office functionality to include conversation [...]
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Last fall I reviewed Convenos Meeting Center, positioning it as “Your Conference Board Room on the Internet”:
Convenos Meeting Center is a complete conference sharing collaborative environment suitable for both ad hoc and scheduled meetings as well as a virtual meeting room for “persistent”, project-dedicated business activities such as key account sales strategizing or product management [...]
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One unique aspect of Skype is its very “fluid” or simple approach to adding a another contact to a Skype call to build a conference call. Select “Add a Caller”, select the contact to be added (or enter a phone number, if on SkypeOut), click “OK” and the caller is added. I find I am [...]
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Developers, Service Providers, Skype For Business, Skype Partner News, Skype Partner Solutions, Using Skype
Voice On The Web by Jim Courtney is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 2.5 Canada License.
