Tag Archives | Call management

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Skype for Mac 5.x where x=7,8: Still Needs Two Small But Important Skype for Windows Features

Two weeks ago Skype released Skype 5.8 for Mac whose main feature was restoration of the Contacts window such that users could occupy minimum desktop real estate while maintaining ready access to their Skype contacts. In mid-April Skype released Skype 5.7 for Mac on the day I went into hospital for a critical procedure. It […]

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Skype iOS5 3.5: Hotfix Addresses Performance Issue

Applicable to both Skype for iPhone and Skype for iPad, a Skype for iOS5 3.5 hotfix released to the Apple App Store earlier this week restores Skype chat sessions on the iPhone/iPod Touch and iPad to pre-version 3.5 performance. While Skype on my iPhone or my iPad is not my primary platform for using Skype, […]

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Skype for iPhone/ iPad 3.5: Anti-Shake, Bluetooth and More

(Note there is a hotfilx upgrade for this version; more information here.) Yesterday afternoon, for the first time, I was able to make a Skype-to-Skype call from my car using Skype for iPhone over a 3G/HSPA+ wireless service and the Bluetooth connection to my car audio system. I held a (legal) hands-free conversation with a […]

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Pamela 4.5 Adds Call Management Features

Pamela, the original Skype Extra that provides a range of utilities to enhance your Skype conversations experience, recently introduced Pamela 4.5 with enhancements which provide new call management functionality. Pamela’s feature set can be broadly summarized as including: Conversation management notification management voice mail (with optional email forwarding) video messaging (caller can leave a video […]

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Set Up and Make CalliFlower Conference Calls from Your iPhone

Over the past eighteen months CalliFlower has evolved into a complete audio conference call service. While they still offer a basic free service, in January they launched a premium service that provides document sharing, local calling numbers in North America, Europe and Australia as well as a feature that allows administrators to set up, but […]

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Voxeo: A Textbook Case for Voice 2.0 and Telecom Partnering

When fellow blogger Dan York joined Voxeo Corporation last October, very few of us in the IP-based communications blogging space had heard of this rapidly growing service provider. Over the next few months, sometimes with Dan’s assistance, Voxeo has become a familiar name identified with a self-financed startup, a profitable business and a very large […]

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OnState Communications

OnState Communications hosts business communications services that facilitate customer relationship management and enterprise marketing activities. OnState Call Center for Skype allows even the smallest business to operate a call center with geographically disbursed agents. OnState Unified Communications provides complete business real time communications management by extending the call center back office functionality to include conversation […]

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Pamela

Pamela, the pioneering third party Skype conversation management utility, has evolved since its launch in 2004 into the premier utility for assisting your Skype activities with features such as call recording, conversation archiving, personalization, call scheduling and enhanced voice mail management. Its Rich Mood Editor, Emoticons, PamCasting and Blogging Support are amongst Pamela’s additional features. […]

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Skype

Skype, a business unit of eBay, is the world’s pre-eminent Internet conversation service providing the ability to have free voice, text and/or video conversations worldwide with other Skype users. In addition Skype provides low cost voice connections to virtually any landline phone worldwide as well as mobile phones in North America (U.S. and Canada). It […]

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