Posts tagged as:

Call management

Pamela 4.5 Adds Call Management Features

by Jim Courtney on Tue, Apr 14, 2009 12:04 pm

Pamela, the original Skype Extra that provides a range of utilities to enhance your Skype conversations experience, recently introduced Pamela 4.5 with enhancements which provide new call management functionality.
Pamela’s feature set can be broadly summarized as including:

Conversation management

notification management
voice mail (with optional email forwarding)
video messaging (caller can leave a video message)
call transfer (missing from [...]

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Categories Skype Partner News, Skype Partner Solutions

Over the past eighteen months CalliFlower has evolved into a complete audio conference call service. While they still offer a basic free service, in January they launched a premium service that provides document sharing, local calling numbers in North America, Europe and Australia as well as a feature that allows administrators to set up, but [...]

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Categories Communications News, Mobile Applications, Service Providers

When fellow blogger Dan York joined Voxeo Corporation last October, very few of us in the IP-based communications blogging space had heard of this rapidly growing service provider. Over the next few months, sometimes with Dan’s assistance, Voxeo has become a familiar name identified with a self-financed startup, a profitable business and a very large [...]

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Categories Communications Stories, Communications Technology, Service Providers

OnState Communications

by Jim Courtney on Sun, May 11, 2008 8:05 pm

OnState Communications hosts business communications services that facilitate customer relationship management and enterprise marketing activities. OnState Call Center for Skype allows even the smallest business to operate a call center with geographically disbursed agents. OnState Unified Communications provides complete business real time communications management by extending the call center back office functionality to include conversation [...]

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Categories Skype For Business, Skype Partner Solutions

Pamela

by Jim Courtney on Sun, Feb 10, 2008 8:02 pm

Pamela, the pioneering third party Skype conversation management utility, has evolved since its launch in 2004 into the premier utility for assisting your Skype activities with features such as call recording, conversation archiving, personalization, call scheduling and enhanced voice mail management. Its Rich Mood Editor, Emoticons, PamCasting and Blogging Support are amongst Pamela’s additional features.

Sphere: [...]

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Categories Skype For Business, Skype Partner Solutions, Skype for Personal

Skype

by Jim Courtney on Mon, Jan 28, 2008 7:01 pm

Skype, a business unit of eBay, is the world’s pre-eminent Internet conversation service providing the ability to have free voice, text and/or video conversations worldwide with other Skype users. In addition Skype provides low cost voice connections to virtually any landline phone worldwide as well as mobile phones in North America (U.S. and Canada). It [...]

Categories Skype For Business, Skype Software, Skype for Personal