Posts tagged as:

business processes

Transcribing medical image (X-ray, CT scans, ultrasound) dictations by radiologists and other specialists is a critical pivot point in diagnosing patience conditions and outcomes. Just as important, for both medical and billing purposes, is the coding of the processes involved in taking an image as well as getting the resulting information into patient records. [...]

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Categories Communications Stories, Service Providers, Skype Partner News, Using Skype

Since its version 1.0 launch in late 2007, PamFax has provided an easy-to-use web-based fax service, that allows you to send faxes worldwide without any hardware requirements. Initially a fax sending service, PamFax 2.0 introduced features such as a Windows print driver, support for Mac and Linux and inbound faxing to a local number [...]

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Categories Communications News, Service Providers, Skype Partner News, Skype Partner Solutions, Social Media, Web 2.0 Tools and Applications

Since the initial announcement of Skype for SIP a year ago today, with the goal of integrating some elements of Skype’s infrastructure into legacy PBX systems that support SIP, Skype has been expanding its partner base as well as incorporating its deployment into the Skype for Business program.
To repeat: the purpose and goals of [...]

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Categories Communications News, Skype News, Skype Partner News, Skype Platform, Using Skype

Skype launches an Open Beta phase for its Skype for SIP service. Over 10,000 businesses worldwide have lined up to join the program.
Over the past eight months, Skype has been running a closed Skype for SIP beta program. A couple of PBX vendor agreements have been signed while Skype personnel have been having discussions [...]

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Categories Communications News, Skype Channels, Skype For Business, Skype News, Skype Platform, Using Skype

In a recent post, I provided some examples where Skype is being used by small businesses to build relationships with a worldwide supplier and customer base. In the same post I provided a couple of examples where current economic conditions are helping to stealth Skype into enterprises in the medium to large business category. [...]

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Categories Skype Bytes, Skype For Business, Skype News, Using Skype

Stealthing Skype into Larger Businesses

by Jim Courtney on Thu, May 7, 2009 8:05 am

Legion are the stories of small and medium businesses who are using Skype for their worldwide communications operations.

Skype is the cornerstone for keeping Toronto-based  b5media’s worldwide staff of bloggers, editors, developers and executives in touch via both informal and formal conversations.
SeeWorthy gets an assist from Skype when communicating with their Taiwanese supplier (via an [...]

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Categories Communications Stories, Service Providers, Skype Channels, Skype For Business, Skype Partner News, Using Skype

OnState Communications provides hosted communications services that allow any size of business to operate a call center or PBX with low cost worldwide access via Skype, Skype Online numbers or the PSTN, including toll-free and DID numbers. Low monthly fees and service charges (covering inbound numbers and outbound PSTN calling) along with zero capital [...]

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Categories Communications News, Communications Technology, Service Providers, Skype Partner News, Using Skype

Over the past three days there has been a continuous stream of presentations that provide insight into a wide range of issues, opportunities and perspectives in the IP-based communications space going forward. While there will be more posts covering individual presentations, it’s worth taking time to mention a few highlights:

Most innovative, outside-the-box, presentation: Ge [...]

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Categories Communications Stories, Conferences and Events, Developers, Service Providers, Skype Platform

Thomas Howe has long been noted for his expertise in developing “Communications Enhanced Business Processes” (“CEBP”). Fundamentally this involves embedding communications facilitation into a legacy business process such as to reduce operating overheads and/or increase employee productivity. From many of the examples I have seen, I would call it eliminating the “intrinsically mundane” from [...]

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Categories Communications News, Service Providers

Tomorrow morning I’ll be heading out to San Francisco for eComm 2009. Kudos to organizer Lee Dryburgh, who on his own initiative and at his own personal risk, launched this event last year. Late last week Lee was able to announce that registrations had surpassed last year’s attendance.
Attendees should come away with not only [...]

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Categories Conferences and Events

Last day to register today for Regular Pricing; Late pricing applies for registrations after Feb.17, 2009. Enter “one touch” for a 20% discount.
Two weeks ago eComm 2009 organizer Lee Dryburgh observed that:
With the heavy backdrop of economic doom and gloom everywhere I’d been finding it ever more strange that virtually every company I was dealing [...]

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Categories Communications Stories, Conferences and Events, Skype News

Skype Modifies Fair Usage Policy

by Jim Courtney on Mon, Feb 16, 2009 7:02 am

When Skype’s Unlimited Calling Plans were modified last May, the only “Fair Usage” limitation was 10,000 minutes per month on any of the plans. Recently my attention was drawn to a modified Fair Usage policy. Primarily it would appear that the new Fair Usage policy would apply to businesses using SkypeOut for customer service and [...]

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Categories Skype For Business, Skype News, Skype Partner News

OnState’s Virtual PBX incorporates Skype as a contributor to lower cost, yet more productive, small business communications management activities.
A mainstay for communications in any office with at least a few employees is the need to accept incoming calls, determine who is calling, what is their general need and getting the call to the right employee. [...]

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Categories IP-Based Communications, Service Providers, Skype For Business, Skype Partner Solutions, Using Skype