Vonage – All About Digging a Hole

GigaOM today reported on Vonage’s latest results: new subscribers down, churn is up, ARPU is down, subscriber acquisition costs up. All indicators going in the wrong direction; in fact, one could say that Vonage continues to dig its own hole (as predicted here and here). Maybe Vonage’s board could use Vonage’s latest service announced yesterday: […]

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Skype on Mobile: Status Report – October 2006

Initiated when Andy invited me to participate in the Nokia blogger program back in June, I have now had the opportunity to work with several mobile platforms and, over time, made several attempts to work with programs that access Skype from the mobile phone. I’ve also been following the Skype perspective on mobile here, here […]

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Skype for Pocket PC 2.1 Released — Setting Wireless Expectations with Reality

Today Skype released Skype for Pocket PC 2.1, a release whose accompanying documentation reflects the reality of the limited resources of handheld mobile devices. A full list of features is available here; however, key items include: A new multi-chat interface which supports chats with several participants. Skype Launcher, a small ‘launcher” application that checks available […]

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Shel and Rick visit Skype – Interview with COO Sten Tamkivi

Naked Conversations co-author (with Robert Scoble) Shel Israel and American-converted-to-Canadian VC and blogger Rick Segal (and our former Microsoft evangelist when I was at Quarterdeck) are currently traveling through Europe. With an objective of learning about Europeans who have been bitten by the technology development bug, as well as about the integration of technology into […]

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Voice 2.0 – It’s About Building Unique Communities

Last week’s Voice 2.0 Conference in Ottawa exposed examples across the entire range of infrastructure and services that lead to voice-related applications. Martin Geddes led off with a keynote asking What’s telephone for? What’s the unmet user need? Where’s the money and What’s next? Sam Aparicio of Angel.com provides an excellent commentary on Martin’s presentation […]

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Skype Starts to Build US Traction

One of the “joys” of being a US-controlled public company is that SEC requires the breakout of International from domestic sales. So today’s 3rd quarter report from eBay provides some information that allows us to look at Skype registrations coming from the U.S. With over double the registrations from two quarters ago, it certainly demonstrates […]

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Sony Mylo — First Impressions…

Thursday I received, as an evaluation unit, a Sony Mylo via the folks at Trinity Convergence whose voice engine software is embedded in the device. The Mylo has turned out to be an interesting personal companion and nothing has changed my opinion that this could be for Sony in the 2000’s what the Walkman was […]

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Three Wise Men and the Future of Telecom

I have just been asked to moderate a Round Table at the Voice 2.0 conference in Ottawa next Monday; Topic: the Future Visions for Telecom. Recently there have appeared three posts that provide a foundation for discussion of the subject: First, James Enck, a highly respected telecom analyst and blogger, based in London, posted details […]

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Defining the Line between the Carrier and the Mobile Device Vendor

One of the toughest challenges I encountered in managing the Canadian operations of a PC hardware and, later, PC software vendor was to ensure that customer support flows seamlessly between the resellers and the vendor. It is the responsibility of the vendor to set up training and support programs that provide appropriate tools for the […]

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Silent Skype, Naked Skype

Earlier this week Skype announced a new Skype 2.6 beta release for Windows. Two new features: Skypecasts controls are now directly available within the Skype client A bandwidth indicator is enabled via the Advanced Options (Tools|Optiions|Advanced) However, the most interesting for partners is this line in the announcement: For developers, there’s a feature here that […]

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