From the category archives:

Skype Markets

Yesterday’s announcement that Skype will become available as a supported service on Verizon Wireless has to have sent a tsunami through the wireless operator world. To review the offering:

A Skype client will be included on nine models of BlackBerry and Android smartphones in late March; current customers with these devices will be able to download [...]

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Categories Communications News, Embedded Skype, Mobile Devices, Skype News, Skype Partner Solutions, Skype Platform, Skype for Personal, Skype on Mobile, Using Skype, Wireless Carriers

Over the past several months I have written three posts about WiFi’s ever-increasing role as a complement to the wireless carriers:

WiFi: The Real Threat to the Mobile Carriers
Is WiFi Becoming the Unregulated Stealth Carrier of the Future?
Traveling in a Bipolar Mobile Mode

Basically, in my recent travels I have found that WiFi access is becoming [...]

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Categories Communications Stories, Mobile Applications, Skype For Business, Skype on Mobile, Using Skype, Wireless Carriers

At CES 2010 last month I had the opportunity to record interviews with Skype CEO Josh Silverman as well as Russ Shaw, Vice President and General Manager of Skype Mobile and EMEA, and Matt Jordan, Enterprise Business Development Manager.
In this first interview Matt Jordan talks about the evolving Skype for Business Program. After giving [...]

Categories Communications Stories, Skype For Business, Skype Hardware, Skype News, Skype Partner Solutions, Skype Platform, Using Skype

Last fall Phil Wolff at Skype Journal mused on the topic of “Why Collaboration is Strategic for Skype”. His conclusion – collaboration is a competitive edge:
Skype could advance the best collaboration practices and technology. And with Skype’s distribution (one billion accounts by 2013), could easily become the tool of choice for producing results, enjoying [...]

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Categories Communications Stories, Service Providers, Skype For Business, Skype Partner News, Using Skype

Since its launch about two years ago, I have blogged several times about iotum’s CalliFlower Conference Calling service. More significantly I have used it for several conference calls of up to 25 people, including a couple that ran for over two hours. While permitting up to several hundred participants into a conference call, Calliflower’s [...]

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Categories Communications News, Conversation Providers, Mobile Applications, Service Providers, Skype For Business, Skype Partner News, Skype Partner Solutions, Using Skype

Pardon my exuberance but I am about to write about a product that I have been beta testing for the past few months. Seven months ago I knew very little about small business PBX’s other than to know they had big $$$ signs associated with their operation.
Back in 1992 my employer of the day [...]

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Categories Communications News, Communications Technology, Mobile Applications, Service Providers, Skype For Business, Skype Hardware, Skype Partner News, Skype Partner Solutions, Skype Platform, Skype on Mobile, Using Skype

Skype launches an Open Beta phase for its Skype for SIP service. Over 10,000 businesses worldwide have lined up to join the program.
Over the past eight months, Skype has been running a closed Skype for SIP beta program. A couple of PBX vendor agreements have been signed while Skype personnel have been having discussions [...]

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Categories Communications News, Skype Channels, Skype For Business, Skype News, Skype Platform, Using Skype

Building on Skype’s recent announcements of its evolving Skype for Business activities, Chief Strategy Office Christopher Dean gave a keynote address yesterday at a joint VON/Channel Partners Conference session. Three posts have followed up on the session:
Khali Henderson, in Skype Not Just Telecom’s “Bad Boy”, CSO Says, reports Christopher’s overview of their approach to [...]

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Categories Skype For Business, Skype News, Skype Partner News, Skype Partner Solutions

Citrix Audio Services Group (formerly VAPPS, Inc.) has repackaged its “stand alone” HiDef Conferencing offerings to provide clearer, more predictable charges while relaunching its website to be more consistent with the Citrix Online brand. ASG is also about to become the preferred supplier of voice services for Citrix Online collaboration services such as GoToMeeting [...]

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Categories Service Providers, Skype For Business, Skype Partner News, Skype Partner Solutions, Using Skype

This morning Skype and Digium announced the release of Skype for Asterisk, an Asterisk platform channel driver that allows businesses using Asterisk to incorporate Skype into their calling options.
Since first announcing the Skype for Asterisk beta program last fall, over the past eleven months the beta program has gradually expanded its scope to a [...]

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Categories Skype For Business, Skype News, Skype Partner News, Skype Platform, Using Skype

In a story on VoIP Planet, Gerry Blackwell provides a case study of the implementation of OnState’s Virtual Call Center at CyberDefender Corp., an Internet security software and services firm.
CyberDefender’s new director of customer service, Jose Martinez, investigated a few solutions, including traditional Panasonic and Nortel automatic call distribution (ACD) systems. But in the [...]

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Categories Communications Stories, Service Providers, Skype For Business, Skype Partner News, Skype Partner Solutions, Using Skype

Stefan Öberg, Vice-President, Skype for Business, provided his overview on “the future of modern business communications” at Interop last week. He started off by outlining his perspective on how consumer adoption of Skype is building business adoption from consumer experience; he feels this is driven by:

Economy: 43% percent of knowledge workers in US enterprises [...]

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Categories Conferences and Events, Embedded Skype, Skype For Business, Skype News, Skype Partner News, Skype Partner Solutions, Skype Platform