From the category archives:

Skype Operations

When I interviewed Skype CEO Josh Silverman at CES 2010 in January, I had asked about the timing for a Skype IPO. Josh’s response:
“We’ll see. We don’t have a timeline for it. Our focus is to build a really great company. When we’re ready and the markets are ready, we’ll consider an IPO. At [...]

{ 0 comments }

Categories Communications News, Service Providers, Skype News, Skype Operations, To Be Categorized

New Skype Subscriptions: The Reality

by Jim Courtney on Fri, May 7, 2010 7:05 pm

Yesterday Skype introduced new subscription or calling plan options that provide more flexibility in terms of matching a subscription option to an individual user’s specific needs. In summary:
Ongoing Plans
The previous local country, regional and worldwide calling plans remain in place with three two changes that I have encountered:

some price increases: for instance, while “Unlimited [...]

{ 0 comments }

Categories Communications Stories, Service Providers, Skype News, Skype Operations, Skype for Personal, Using Skype

The Skype Spinout Version 2.0

by Jim Courtney on Mon, Nov 9, 2009 11:11 am

So it’s finally resolved. The Skype spinout from eBay will involve Skype’s founders as investors and board members while contributing a cash investment. Skype finally owns the core intellectual property required for Skype to operate at its current cost levels. eBay gets the cash they were looking for but 5% less of the new [...]

{ 1 comment }

Categories Communications News, Skype News, Skype Operations

Skype launches a Canadian Skype store customized to the Canadian market.
When Skype began working with hardware vendor partners a few years ago, it also realized there was an opportunity for revenue generation by hosting a store where a Skype user could purchase Skype Certified headsets, phones and webcams. However, it also quickly became apparent [...]

{ 1 comment }

Categories Skype Hardware, Skype Operations, Skype Partner News, Using Skype

Note: Denali InterConneXions, publisher of Voice On The Web, has taken on In Store Solutions as a business development client; see the more complete disclosure at the end of this post.
Over my three years of following Skype as a blogger there have been many ups and downs in the availability of Skype Certified hardware. [...]

{ 11 comments }

Categories Skype Hardware, Skype Operations, Skype Partner Solutions

Consider this a “Retweet for video”; in Renee’s dialogue/interview with/between Skype’s Chief Blogging Office Peter Parkes and Robert Scoble we learn a lot about the evolution of Skype’s approach to using social media.  Skype sees social media as a key channel for engaging customers in conversations as a complement to both their marketing and support [...]

{ 0 comments }

Categories Skype News, Skype Operations, Social Media

Yesterday eBay held an analyst event at its San Jose headquarters location with a keynote by eBay CEO John Donahoe followed by presentations by various eBay executives and Skype President Josh Silverman.
Josh’s presentation broke a lot of new ground for Skype addressing issues such as:

How does Skype generate revenue?
What drives Skype’s cost model?
How will [...]

{ 6 comments }

Categories Skype News, Skype Operations

Josh Silverman joined Skype as President early in the spring of 2008; since then he has been reviewing Skype’s opportunities and building a team of experienced executives who can bring to Skype the products, programs and team building expertise required to operate a business with a run rate of $600MM per year, 20% contribution margins [...]

{ 1 comment }

Categories Skype Channels, Skype News, Skype Operations

There’s a “new sheriff in town” when it come to running Skype; CES 2009 was a “coming out” event for the new executive team.
CES 2009 provided an opportunity to catch up personally with many of the vendors we have covered in Skype Journal including Skype, Truphone, SlingMedia, Philips and Research in Motion (BlackBerry). I also [...]

{ 0 comments }

Categories Skype News, Skype Operations, Skype Partner Solutions, Skype Platform, Skype on Mobile

Today Ireland’s favorite communications entrepreneur, Pat Phelan, put up a post: “How Popular is Skype, really?” Shows the potential for both Skype and its (prospective) partners, should the new executive team be able to execute on a restructured Skype and a viable partner program. And it shows the relative magnitude of the challenge that Truphone, [...]

{ 0 comments }

Categories Communications Stories, Skype Operations

How Skype Will Grow in 2009

by Jim Courtney on Mon, Dec 15, 2008 1:12 pm

Guest Post by Hudson Barton, The Borderless Communicator
2008 is turning out to be a great year for Skype growth (real users), nearly matching the record year of 2006. In my view, the patterns of Skype growth are affected by:

The popularity (name recognition) of the software itself… in comparison to communications alternatives.
The capability of computers and [...]

{ 0 comments }

Categories Communications Stories, Skype News, Skype Operations, Using Skype

Yesterday UK web publication TelecomTV put out a post “Skype claims mobiles are involved in a quarter of its calls“. But a “correction” comment by the author, Tony Chan, disclaims his basic premise:
CORRECTION: As the original author of this story for CommsDay, I am corrected by Skype that the 4 billion minute figure is actually [...]

{ 0 comments }

Categories Communications News, Mobile Applications, Skype For Business, Skype News, Skype Operations, Skype Partner Solutions, Skype for Personal

Source of Skype Growth

by Jim Courtney on Mon, Nov 24, 2008 3:11 pm

Borderless Communicator Hudson Barton has spent the last few years as the “keeper of the ‘real users’ statistic”, a measure of Skype usage that attempts to understand the demographics of Skype’s user base and put it into some sort of perspective so that it can be compared with other communication services.
There are only five public [...]

{ 0 comments }

Categories Skype News, Skype Operations

If we go back to our early September interview with Josh Silverman where we discussed “The Way Ahead – Platforms and Partners”, Josh stated in response to our question about addressing ongoing partner communications issues:
I take the partner program really seriously and we’re aware that we’ve not invested adequately behind it and want to [...]

{ 1 comment }

Categories Skype Ecosystem, Skype LLC, Skype News, Skype Operations, Skype Partner Solutions

This is the fourth and final of four posts resulting from an interview with Nart Villeneuve, principle investigator of the Citizen Lab report “Breaching Trust”.
Having discussed some background to Nart’s research, the activities of the Citizen Lab and answers to Phil’s questions, Nart had a couple of recommendations for Skype going forward. As background, the [...]

{ 1 comment }

Categories Skype Ecosystem, Skype News, Skype Operations