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The Importance of Software Updates Hits Home: A Case Study

About two weeks ago Skype announced its participation with Symantec, Adobe and TomTom in International Technology Upgrade week. Backed by a survey of users in the U.S., U.K. and Germany that demonstrated a significant lack of awareness of the importance of software updates, Skype had been explaining why it is important that these software updates […]

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Skype 5.10 for Windows: Revised Contacts Management and Other Tweaks

Earlier this week Skype released Skype 5.10 for Windows with useful tweaks to how Contacts are displayed and managed and how screen sharing is handled. With respect to managing Contacts: You can select and “pin” your Favorite (or most frequent) Contacts to the top of the Contacts pane. Both Facebook and Skype Contacts are combined […]

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Skype Users Online Acceleration: Is this a Microsoft effect?

Around 2 p.m. Eastern Daylight Saving Time today (March 11, 2012), Skype Users Online went over 36 million for the first time. It’s not simply a matter of crossing this line but more a question of why the rapid growth of Users Online over the past two weeks. Update Monday, Mar. 12: At approximately 12:45 […]

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Skype senses Halitosis? Hold your breath!

Over the past week I have been checking out some interesting new activities involving Skype video. I wrote about my experience with the Logitech HD Pro C920 and there are at least two more posts coming next week involving new experiences with Skype HD video calling. Video calling has always had its own inhibitions and […]

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Skype Support Network Adds @skypesupport Twitter Feed

About two years ago my cableTV/Internet/wireless/HomePhone service provider, Rogers, started to use Twitter as one path for customer feedback and support requests. While many of their customers have expressed their frustration with service issues ranging from outages to account corrections via this Twitter account, there are nine Rogers employees who track and follow up at […]

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Skype 5.5 for Windows: The Intelligent Dial Pad

Since the launch of Skype 5.2 for Windows, the Dial Pad features have been enhanced significantly to point where it actually has some intelligence to make it easier to place a call to the PSTN. Normally the Dial Pad is used for SkypeOut calling for two purposes: to dial out to a PSTN number (to […]

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Skype for Windows 5.5 beta: Proposed Call Navigation Bar

Skype for Windows 5.5 beta: The Call Bar

One of the most helpful features introduced with Skype 5.0 was the Call Bar or Call Navigation Bar that comes up when you launch a call and is accessible during the call. (If it disappears during the call simply “mouse over” the “black background” call area and it will re-appear). Its Call Quality Indicator feature […]

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Microsoft Acquires Skype: What Are the Real Benchmarks?

Last month’s announcement of Microsoft’s acquisition of Skype certainly triggered speculation, misplaced blame and other conspiracy theories on the blogosphere. It often sounds like a reporter wants to use Microsoft as the most convenient excuse for a post or article. It’s superficial, to say the least. Until Microsoft completes the acquisition, Skype operates as an […]

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Skype Group Video: First 7-Party Call Experience

Skype Premium upgraded for North American users along with an early summer special offer. While I did some testing of Skype Group Video (on both Windows and Mac) during its beta period last fall, yesterday I hosted my first “business meeting” Skype Group Video call with a mentoring group in which I participate.They had been […]

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Whither Skype Extras Today? Withered?

If Skype Extras is creating an issue with software bloat through its games partner, Easybits, why do I get a blank Skype Extras window from the Tools | Get Skype Extras menu in Skype for Windows 5.3? In one of its previous lives, ca. 2006, Skype introduced a Partner program where they encouraged third party […]

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