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The Importance of Software Updates Hits Home: A Case Study

About two weeks ago Skype announced its participation with Symantec, Adobe and TomTom in International Technology Upgrade week. Backed by a survey of users in the U.S., U.K. and Germany that demonstrated a significant lack of awareness of the importance of software updates, Skype had been explaining why it is important that these software updates […]

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Introducing PamLytics – An Overview of Skype Activity in Your Business

Yesterday Scendix Software, publishers of Pamela and PamFax, launched a new tool for monitoring Skype activity across a business. A designated administrator can install the small application client across user PC’s on a network; managers can view a portal-based dashboard and customized reports to view chat, voice and video conversation event activity. Think of PamLytics […]

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CheckPoint: Personal Engagement within Enterprise Internet Security

Over the past couple of years I have attended quarterly briefings given by CheckPoint Canada that give me some perspective on Internet security issues from a third party (relative to Microsoft, Google, Facebook, Skype, etc.) who understands not only the issues that challenge a business’s Internet security but also how they are changing over time. […]

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Twitter: Changing Lives–One Twitter Feed at a Time

Jeff Pulver has been operating 140 Characters Conferences over the past two years at many U.S. locations where attendees hear stories about how Twitter has played a role in both personal lives and business activities. About six months ago an ambitious group of social media enthusiasts in the Kitchener-Waterloo region approached Jeff about about holding […]

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Whither Skype Extras III? On the Skype Store Apps Page

Since the demise of the Skype Extras program was first announced two years ago, several of the developers with third party applications worked to wean themselves off a dependence on the Skype Extras program for their survival. However, the products remained available via the fairly innocuous and plain Skype Extras page on the Skype Store. […]

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PamFax for iPad: iPad is Becoming My Default Fax “Machine”

On Friday PamConsult released PamFax for iPad, providing access to PamFax services from the most natural platform format for replacing a fax machine (or the fax feature of an All-in-One Printer). In practice PamConsult, publisher of PamFax, actually released a new version of PamFax for iOS 4 with sensitivity to whether on an iPhone or […]

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Skype for Windows 5.5 beta: First Impressions with Facebook Integration

Yesterday Skype launched Skype 5.5 beta for Windows whose main feature is deeper Facebook integration. But there were some other changes as well: changed Call Bar and the call control icons improved video calling reliability Changed group conversations profile area design New login window design Added a ability to start video calls via URI addressed […]

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CounterPath Bria: PC and iPhone Softphones for the Enterprise

For the past few years I have been aware of another company, aside from Skype, that develops communications software in the form of SIP-based softphones: CounterPath, working out of Vancouver, B.C. I have always been a bit frustrated by SIP-based connectivity – my one learning across several attempts over the years to configure SIP-based softphones […]

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PamFax 3.0 – Free Faxing to PamFax Fax-in Numbers; More Horsepower to Deliver Faxes.

Since its version 1.0 launch in late 2007, PamFax has provided an easy-to-use web-based fax service, that allows you to send faxes worldwide without any hardware requirements. Initially a fax sending service, PamFax 2.0 introduced features such as a Windows print driver, support for Mac and Linux and inbound faxing to a local number in […]

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GIPS, Google and All That Co-opetition Jazz!

Ok so I’m the last to write about Google’s announcement this morning on its acquisition of Global IP Solutions, a major provider of IP-based communications infrastructure with not only its voice and video codecs but also voice and video engines that mean simply “supply me with an Internet connection, a microphone and a set of […]

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